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SmartexLab proved its front- and back-end prowess in designing a web- and mobile-based CRM-inspired veterinary practice suite. The delivered mobile app enables users to make an appointment online, and indicate as much information as possible about the pet’s health. The clinic’s web-based software manages scheduling, staffing, and procedures.
Finding the best UX solution became the top priority of SmartexLab.
The delivered two-in-one CRM suite features online appointment scheduling, pet treatment records, pet owner notification, and seamless integration.
Provides pet owners with a choice of easy-to-schedule appointments, matching vets’ availabilities, skills, locations and preferences considering the pet’s condition.
Gives the full picture of the pet’s treatment history complete with previous visits, prescribed treatments, and images, elevating the quality of animal care and boosting owner satisfaction.
Sends automatic reminders of pre-scheduled or recurring vet visits, drastically reducing no-shows and altering the vet’s routine.
Provides uninterrupted navigation experience and automatic data synchronization across multiple platforms and devices.
The comprehensive software relieved the client’s employees of time-consuming manual pet treatment record tracking, decreased no-show appointments via pet owner notifications, and ultimately increased the clinics’ profitability and efficiency.