SmartexLab gathered the best team to develop a communication system that helps in executing sales calling and phone recruitment processes and, by integration with Salesforce/Bullhorn/Pipedrive, enables users to save the contacts and tasks from the extension into each of them.
Moreover, the designed web application allows for the providing of information to billing providers (so-called call data record files).
Makes it convenient to reach new clients via popular messengers.
Saves time that was previously spent on regular dialling and reduces the amount of human errors.
Help sales managers to analyse and review all the calling activities. Such analyses will help to improve the quality of communication and to provide the specialists with sage advice.
Since it was integrated with CRMs it saves contacts and tasks from the extension into each of them and helps to save time that was previously spent on searching the necessary contacts.
SmartexLab is certain that the experience and knowledge gained from this project could form the foundation of future cooperation with sales, telemarketing and HR departments looking to boost their capabilities.